GX Bank: rates, fees, eligibility and how it works
GX Bank’s savings rate, Bonus Pocket conditions, fees, and who can apply. In one place.
| Item | Official figure |
|---|---|
| Licence | Conventional digital bank, PIDM member |
| Base rate | 2.00% p.a. daily on Main Account and Savings Pockets (from 1 October 2024) |
| Bonus Pocket, 3 months | 3.18% p.a., inclusive of the 2.00% base |
| Bonus Pocket, 6 months | 3.80% p.a., inclusive of the 2.00% base |
| Bonus cap | RM12,500 per pocket, up to four pockets |
| Activation | First-party transfer of at least RM20 within 30 days |
Source: GX savings pages.
Who can open an account
GX’s official savings page lists these requirements: you must be Malaysian, aged 18 or above, not already hold a GX savings account, hold a bank account with another bank in Malaysia, and have a Malaysia-registered mobile number.
To activate the account you must make a first-party transfer of at least RM20 from your own bank account within 30 days of opening.
The official wording says “Malaysian”. Do not assume a work permit or PR status is enough. If your situation is unusual, ask GX at ask@gxbank.my or +603 7498 3188.
Interest rates and Bonus Pockets
The 3.18% and 3.80% figures already include the 2.00% base. Do not add the base on top. GX says base interest is credited daily. Bonus interest is paid when the tenure completes.
You can withdraw early. GX says you then forfeit only the accrued bonus; the 2.00% already credited stays yours. Official Bonus Pocket page: rates effective from 30 July 2026.
We did not find a published end date for these Bonus Pocket rates on the official page. Confirm the rate in the app when you open a pocket.
Fees
The official savings page (fees effective 27 September 2023) lists RM0 for account closure, statements, and DuitNow transfers, among other RM0 items. Eligible deposits are protected by PIDM up to RM250,000 per depositor.
Card and overseas ATM fees belong to the GX Card product disclosure sheet, which can include time-limited waivers. Check the current official card page or PDS before you travel; we are not restating waiver end dates here without the live PDS in front of us.
FlexiCredit and the debit card
GX also offers FlexiCredit, a borrowing product, and a debit card. FlexiCredit is not a credit card, and PIDM does not protect money you borrow. GX is a conventional bank. It is not Shariah-compliant. See Shariah-compliant digital banks.
FAQs
Is GX Bank safe?
It is a BNM-licensed bank and a PIDM member. Eligible deposits are protected up to RM250,000 per depositor. That is not a guarantee about app uptime or customer-service speed. Read PIDM and safety.
Can foreigners open a GX Account?
The official eligibility list starts with “Malaysian”. We do not see a general foreigner or MyPR route on that page. Ask GX directly.
Does the 3.80% rate apply to all my money?
No. It is the 6-month Bonus Pocket rate, inclusive of the 2.00% base, and each pocket is capped at RM12,500, with a maximum of four pockets.
How do I contact GX Bank?
Official support: ask@gxbank.my or +603 7498 3188 (GX lists 24/7 support on its savings page).