How to

How to register or switch a DuitNow ID

Why your mobile number should point to one receiving account, and how to change it inside your official banking or e-wallet app.

One ID, one receiving account
A woman holds two phones with abstract dotted screens at a desk
StepWhat to do
1Open the official app of the bank or e-wallet you want to receive into
2Find DuitNow ID / DuitNow registration (labels vary by app)
3Register or switch the ID (often a mobile number or NRIC) to that account
4Send a small test transfer from another account to confirm

One DuitNow ID should point to one receiving account at a time.

Typical in-app steps

  1. Open the official app you want to receive in

    Do not use a third-party “DuitNow login” website.

  2. Find DuitNow ID or Receive settings

    Banks place this under Transfers, DuitNow or Profile. The label is not identical in every app.

  3. Register the ID, or switch it from a previous bank

    Your app should show whether the number is already registered elsewhere and ask you to switch.

  4. Do a tiny test transfer

    Send RM1 from another account of yours and confirm it lands where you expect.

If someone still pays your old ID destination, ask them to retry only after the switch has taken effect in their app’s name-check. Keep a record of the switch confirmation.

FAQs

Can one mobile number be a DuitNow ID at two banks at once?

The ID should resolve to one receiving account at a time. Switching moves it.

I transferred to a number and the name looked wrong.

Do not proceed. Check with the recipient which ID is actually registered.