E-wallet, not a bank

Touch ’n Go eWallet: limits, verification and how it differs from a bank

Wallet limits, verification, why an e-wallet is different from a bank deposit, and where GO+ sits.

Not a digital bankPIDM and safety
A commuter holds a plain card toward a station gate

Official transaction limits

Wallet sizePer transactionDailyMonthlyAnnual
RM20,000RM9,999RM120,000RM120,000RM600,000
RM5,000RM5,000RM5,000RM5,000RM60,000

Source: tngdigital.com.my/get-started/ewallet-size-and-limits/. Contactless and Visa-card limits can be managed separately in the app. The page also says card payments share the eWallet transaction limits.

Verification (eKYC) usually unlocks a higher wallet size and more features. For the current unverified-wallet cap, check TNG’s help centre – that figure can change.

PIDM, GO+ and what this site does not cover

Do not treat an e-wallet balance as a PIDM deposit. If TNG publishes a separate explanation of how it holds customer funds (for example in trust accounts), read that official help article – it is still not the same as a deposit in your name at a digital bank.

GO+ is listed on TNG’s site under investments, alongside Principal. That is a signal it is not a savings account. Read TNG’s GO+ page and the fund documents for the current return, before you move money there.

This guide is about the eWallet. It is not a guide to the physical Touch ’n Go card, highway RFID, or the TNG portal used for those products.

FAQs

Is Touch ’n Go eWallet a digital bank?

No. The five licensed digital banks are listed on our landscape page.

Is my eWallet balance PIDM-insured?

PIDM says e-wallets are not protected by PIDM. Read TNG’s official help for its own description of how balances are held.